Do you like to talk on the phone? Are you accurate and detailed?
WRAP is dedicated to providing freedom to individuals who are homebound due to mobility issues. To document our clients' perspective and continuously improve our processes, we are looking for detail-oriented volunteers to administer our post-build survey.
Responsibilities:
WRAP's Client Experience Specialist will chat with clients after their project is completed to administer a short Customer Satisfaction Survey.
Fifteen questions take less than 10 minutes to complete, and the data you gather helps WRAP improve its processes and performance.
Qualifications:
Skills needed include the ability to talk on the phone, gather and record clients responses to questions and record data.
Email communication skills and basic MS Office are a plus.
Benefits:
Make a meaningful impact by recording client data for process improvement.
Gain experience in nonprofit documentation and customer relations.
Flexible hours and remote work opportunities
WRAP welcomes and supports all volunteers, and The WRAP Program Manager is with you each step of the way!
Application can made at: https://www.volgistics.com/appform/449453408
Learn more about WRAP: wrapiowa.org
Find us on Facebook, Instagram and LinkedIn
Come join our team today!
✨ Together, we build more than ramps, we build independence, safety, and hope. ✨
