Do you like to talk on the phone? Are you accurate and detailed?
WRAP's Client Experience Specialist will chat with clients after their project is completed to administer a short Customer Satisfaction Survey. Fifteen questions take less than 10 minutes to complete, and the data you gather helps WRAP improve its processes and performance.
Skills needed include the ability to talk on the phone and gather and record data. Email communication skills and basic MS Office are a plus.
The WRAP Program Manager is available to answer any questions that may arise.
To apply, complete volunteer form or contact Intake@wrapiowa.org
Volunteer Form: https://www.volgistics.com/appform/449453408
